Items are delivered using Parcel Force or Royal Mail special delivery depending on your location. There is insurance and tracking included in the cost.
Please note we are unable to cover the cost of any postage unless an item is faulty.
Delivery times for shoes (from when your order is placed). Please remember your shoes are handmade to order and in busy periods (Christmas) the wait can be a little longer as we are only able to make a certain amount of shoes at one time. We will give you a completion date when your order is placed. If you would like to know before you order, no problem, just contact us and we will tell you the current date.
UK 3 – 7 weeks (lead time depends on how busy we are)
Europe and Eire 3 – 7 weeks (lead time depends on how busy we are)
Rest of the World 4 – 8 weeks (lead time depends on how busy we are)
Delivery costs for shoes (tracked and insured)
UK = £11.00
Europe and Eire = £20.00
Rest of the World = £25.00
Delivery cost for accessories
Accessories will be posted within 3 days of when the order is placed at a cost of £4.50 for 2nd class signed for in the UK and £10 for Europe and EIRE.
Please note if we are hand-making your item to order delivery may take 1 – 2 weeks. If you are ordering accessories outside of Europe the charge will be £25. The amount not used on postage will then be refunded to you as we are unable to accurately price the cost of sending accessories to all parts of the world until we have been to the local post office.
Choose this option if you wish to pick up your items at our Totnes shop. We will email you when your items are ready to be collected, or give you a date for collection if your product (such as shoes or Conker bags) needs to be made.
Remember, your shoes are handmade to order in your chosen combination, they are worth the wait!