Delivery Details

PLEASE NOTE DELIVERY TIMES MAY BE SLIGHTLY LONGER DUE TO THE COVID-19 PANDEMIC AS WE ARE OPERATING WITH A REDUCED TEAM.

Items are delivered using Parcel Force or Royal Mail special delivery depending on your location. There is insurance included in the cost.

Please note we do not cover the cost of postage unless an item is faulty.

Delivery times for shoes (from when your order is placed). Please remember your shoes are handmade to order.
UK 14 – 28 days
Europe and Eire 14 – 28 days.
Rest of the World up to 35 days.

Delivery costs for shoes
UK = £11.00
Europe and Eire = £20.00
Rest of the World = £25.00

Delivery cost for accessories
Accessories will be posted within 2 days of when the order is placed at a cost of £3.50 for 2nd class in the UK and £10 for Europe and EIRE. Please note if we are hand-making your item to order delivery may take 1 – 2 weeks.

Local Pickup
Choose this option if you wish to pick up your items at our Totnes shop. We will email you when your items are ready to be collected, or give you a date for collection if your product (such as shoes or Conker bags) needs to be made.

Remember, your shoes are handmade to order in your chosen combination.