Customer Service

If you have any questions or queries regarding Conker Shoes please take a look at our FAQ page for commonly asked questions. Alternatively, you can contact us by using the contact form on our ‘Contact Us’ page or give us a call on 01803 862490. We aim to respond to your email enquiry within 48 working hours.

Our customer service team will happily answer any questions you may have about our handmade shoes, an order you have placed online, or alternatively, help you place an order by phone.

Our phone lines are open:

Monday – Friday 9.00am – 5.00pm
Saturday 9.30am – 5.30pm
Sundays – Closed
Bank Holidays – 10.00am – 4.00pm
Easter Monday – Closed
Christmas Day & Boxing Day – Closed
New Years Day – Closed

If you do have a complaint or issue we will always try to resolve it quickly and professionally.