Try your new shoes on indoor first. Shoes CAN NOT be returned if they have been worn outside and are in an unsaleable condition.

Please telephone us within 3 weeks on 01803 862490 or email us if they don’t fit correctly. We will advise you on the next steps to take.

For standard sized shoes we will alter, remake or refund the cost if they are returned to us unworn and in a saleable condition within 21 days. We do not cover the cost of postage unless an item is proved to be faulty.

For modified fitted shoes if there is a slight alteration that needs making we will alter or remake the shoes if they are returned to us unworn within 21 days of receiving them.

Shoes bought in our annual sale are non-returnable and are sold as seen.